Frequently Asked Questions

We ship from our partnered warehouses & factories located in USA, Australia & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

It will take usually between 2-5 business days.

Yes, shipping is Free Worldwide on most items. One some items, we have Free Shipping over order value of $75.

We have an office in India; High-Quality vendor contacts in: China.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.

We processes all orders in AUD. While the content of the cart is displayed in several currencies, you will checkout using AUD at the most current exchange rate.

All inquiries can be forwarded to support@sydneyfy.com

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

You can be absolutely sure that all purchases here are safe and secure.

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

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