Shipping & Delivery
FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by Cainiao, UBI, ePacket, EMS, or any other global shipping provider. which will deliver in Australia via Australia Post or other private couriers.
SHIPPING TIME
Shipping time varies by location. These are our estimates**:
| Location | Estimated Shipping Time(*)(**) |
|---|---|
| United States, Canada | 8 – 22 Business days |
| UK, Europe | 10 – 24 Business days |
| Australia, New Zealand | 8 – 24 Business days |
| Mexico, Central America, South America | 10 – 25 Business days |
*This doesn’t include our 2-5 day processing time.
**Due to the COVID-19 pandemic delays of several days are not uncommon at this time. We appreciate your patience and understanding.
TAXES AND CUSTOMS DUTIES
Product prices displayed are inclusive of all taxes and duties. By purchasing our products, you consent to import one or more packages shipped from our warehouses into your country.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
COVID-19 NOTICE
Due to the modified practices by our shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays for the foreseeable future. During this COVID-19 pandemic, we are unable to give you an accurate estimate of your parcel’s arrival date. Please use the provided tracking information to check online for the most up-to-date information on the shipment. Delays of several days are not uncommon at this time. We appreciate your patience and understanding.
We will continue to be here to support you as our customer, before, during, and after the buying & shipping process. Thank you for being our customer, and we appreciate your support more than ever at this time.
IMPORTANT INFORMATION
Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
We are not responsible for any delays caused by destination customs clearance processes.
We are unable to redirect orders once items have been dispatched.
All orders require a signature upon receipt.
WARRANTIES AND CLAIMS
Please note the standard warranties and the conditions for usage of the products in relation to each product. No claim (a) that is contrary to the above or (b) where products have been used contrary to the conditions of usage; will be entertained.
INDEMNIFICATIONS AND LIMITATION OF LIABILITY
You agree to indemnify, defend and hold harmless APPTOPPER from and against any and all losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by APPTOPPER that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.
All claims, differences, and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and APPTOPPER shall be subject to the exclusive jurisdiction of the courts at Delhi and you hereby accede to and accept the jurisdiction of such courts.